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Thursday, February 8, 2024

Tired of chronic pain? Medical experts offer 3 helpful tips

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Tired of chronic pain? Medical experts offer 3 helpful tips

(BPT) - If you're coping with back, neck or knee pain on a regular basis, you're not alone. According to research, one in every two Americans experience musculoskeletal (MSK) pain, which affects the bones, tendons, ligaments, muscles and nerves. The 2024 State of MSK survey of 10,000 Americans with chronic and acute pain conducted by Hinge Health shows that pain is too big a problem to ignore.

Nearly half the survey respondents say chronic pain prevents them from living life to the fullest (47%), while 27% report MSK pain has decreased their productivity at work, and 22% agree it has made them consider leaving their job.

Beyond physical symptoms, chronic pain is also associated with poor mental health. About one-third of survey respondents report feeling depressed, and nearly half report anxiety.

"We live in a nation in pain," said Dr. Jeff Krauss, MD, chief medical officer at Hinge Health. "And many are not accessing what doctors consider the first-line treatment for MSK pain: physical therapy, education and lifestyle change."

The survey found people with chronic pain are more likely to seek over-the-counter or prescription pain medications, despite the fact that 47% of people who do not feel in control of their pain fear side effects or complications from those treatment methods.

In some cases, the real or imagined cost of physical therapy, plus the ability to make in-person appointments, can be barriers. Fortunately, digital PT has helped overcome one barrier. In the survey, 48% of people say a digital physical therapy program would make it easier to follow their care plan, and 43% say they "need" PT care with a digital component. Digital PT stands out as the preferred initial approach for chronic MSK pain, with a 70% satisfaction rate among members.

Here is some advice from physical therapists at Hinge Health for coping with MSK pain, including moving around safely for pain management, increasing motion and boosting sleep. Note: This information is for educational purposes only, and you should always consult your healthcare provider for your unique situation.

1. Keep moving

When experiencing pain, it's natural to want to stop moving, hoping that rest will make the pain stop. Unfortunately, staying still can lead to a downward cycle — with pain increasing and mobility decreasing.

"Movement is medicine," said Dr. Krauss, "and many kinds of pain worsen if you rest too much. Staying active can help you work through joint stiffness and help muscles gain strength over time, which can improve your symptoms."

If your pain is due to an accident or physical trauma, or if you're concerned about increasing pain as you move, see your healthcare provider. Ask about in-person or digital PT options for guidance on how to move safely as part of your pain management plan.

2. Move and stretch gently

Motion can help relieve stiffness and reduce pain over time, with physical therapists recommending an approach to movement that gradually increases your strength and range of motion.

  • Back pain: Stretching is helpful, but avoid awkward twisting, bending or motions that lead to over-tensing back muscles.
  • Neck pain/stiffness: Take breaks from holding one position too long, such as sitting at your computer. Set a timer to occasionally adjust your position, gently stretch your neck or roll your shoulders.
  • Knee pain: Strengthen muscles that protect your knee, especially your quads (the front of your thighs), with exercises like stepping up to and down from a low platform.

A physical therapist can help you learn specific exercises and stretches to support areas of your body causing you chronic pain. Beyond reducing pain, PT can also help treat other conditions, such as strengthening the pelvic floor to address bladder issues.

3. Boost sleep

Pain makes it hard to get a restful night's sleep, and poor sleep can increase sensitivity to pain — leading to another downward spiral. The survey found over half of people (53%) who have experienced pain in the past 12 months say it affects their sleep, and 26% have been diagnosed with a sleep disorder. Here are tips to try:

  • Change your pillow: To improve sleep, especially with neck pain, swap out your pillow. Your ideal pillow depends on the issues you're having and your preferred sleep position. Try different kinds for several nights to find what works for you.
  • Practice good sleep hygiene: Keep your room cool and dark, and make sure to go to sleep and wake at the same time each day.
  • Relaxation techniques: Meditation, breathing exercises or warm baths can help you relax before bedtime.

"Making an effort to improve your sleep is an important step in treating pain," said Dr. Krauss. “While there are many easy and effective ways to do this on your own, sometimes it’s necessary to work with a professional who can offer proven techniques, such as Cognitive Behavioral Therapy (CBT) for insomnia.”

Learn more about digital physical therapy at HingeHealth.com.

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Wednesday, February 7, 2024

Do you have high cholesterol? You may be able to join a clinical research study.

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Do you have high cholesterol? You may be able to join a clinical research study.

(BPT) - Sponsored by Merck

Many people struggle to lower their cholesterol, even though there are medicines available that can help lower LDL-C (the “bad” cholesterol).

High cholesterol, if not treated, can lead to a type of heart disease called atherosclerosis.[1] This disease can raise your chance of having a heart attack or stroke.

“Currently available treatments are effective tools to treat high cholesterol, but some must be provided by a doctor by injection and can be hard for people to access,” said Dr. Christie M. Ballantyne, Professor of Medicine at Baylor College of Medicine.

PCSK9 inhibitors are medications to help treat high cholesterol. Researchers are studying an investigational PCSK9 inhibitor that people can take as a pill once a day by mouth instead of as a shot. Currently, there are clinical studies looking at the safety of this investigational medicine and whether it works. These studies will help researchers better understand whether this medicine can lower LDL-C and the chance of cardiovascular adverse events.

Researchers are looking for people to join these studies. To qualify, you must be aged 18 years or older and you either:

  • Take a statin medicine to lower cholesterol but still need to lower your LDL-C
  • Have a high chance of having a heart attack or stroke and have high cholesterol even after taking a statin for at least a month

If you join one of these clinical studies, you’ll get the study medicine and study-related medical exams for no cost. You’ll also be paid back for travel-related study costs, such as bus fare or gas for driving to and from the study site. You don’t need health insurance to join.

These ongoing clinical studies will help us understand whether our investigational once-daily oral PCSK9 inhibitor will be an effective treatment for certain people with high cholesterol,” said Dr. Robert Blaustein, Associate Vice President for Clinical Research, Merck Research Laboratories. “I encourage anyone who meets the eligibility criteria to speak with your health care provider to see if one of the clinical studies may be suitable for you.”

Ask your doctor if joining one of these clinical studies may be right for you. For more information on the clinical studies, visit coralreefstudies.com.

Copyright © 2024 Merck & Co., Inc., Rahway, NJ USA, and its affiliates. All rights reserved.



[1] Johns Hopkins Medicine. Atherosclerosis. 2021. Accessed December 12, 2023. https://www.hopkinsmedicine.org/health/conditions-and-diseases/atherosclerosis

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Tuesday, February 6, 2024

4 ways small businesses can innovate without a big budget

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4 ways small businesses can innovate without a big budget

(BPT) - By Irana Wasti, Chief Product Officer at BILL

In today's fast-paced business landscape, it’s important for small business owners to adopt a mindset for innovation. However, the misconception that innovation requires vast resources and significant time investment can often deter entrepreneurs and business builders from pursuing new ideas and strategies. But with the right approach and perspective, small businesses can foster a culture within the company to make innovation more of an ongoing tenet of a successful business.

As small businesses look at their goals for the new year, with some businesses also thinking about how to do more with the same, consider these four practical tips to innovate without breaking the bank or spinning too many resources.

1. Nurture an innovation mindset with your team

Innovation starts with your team. Cultivating an innovation mindset among your team members is the first step toward achieving small wins that lead to breakthroughs. As someone who has led product development teams for over 20 years, I know that the ability and willingness to analyze the environment, listen to feedback, and adapt to change are key disciplines to delivering products that delight customers. Here are some key aspects to consider:

Embrace diverse perspectives: Different backgrounds and experiences bring unique viewpoints that can spark creativity and improve collaboration within your organization. Where you can, build diversity into your hiring strategy.

Foster a culture of openness: Create an atmosphere where employees feel safe to share their ideas and insights freely. Make them feel that their opinions matter and that they have a stake in the company's success. You can do this with monthly brainstorm sessions to get the whole team thinking about different challenges faced by the business.

Promote continuous learning: Encourage ongoing learning and skills development. There are lots of free online training resources that help employees stay updated on industry trends and emerging technologies.

By nurturing an innovation mindset within your team, you can tap into their collective creativity, which can lead to cost-effective innovations that drive your business forward.

2. Listen to your customers and innovate for them

Research from McKinsey & Company has shown that improving the client experience can increase sales revenues by 2%–7%. However, one common pitfall in innovation is over-engineering solutions that don't align with your customers' needs. Prioritize innovation that is rooted in customer feedback, provides value, and aligns with business goals, and is measurable. Here are a few ways you can build trust with your customers and serve as a pipeline to fuel innovation:

Provide multi-channel support: For customers who still need help after navigating your educational resources, offer support across the platforms that matter to them — such as email, social media, SMS, in-app support and more. Leverage tech-enabled tools, such as finance software that offers free phone and chat support with live agents. This meets your customers where they are, letting them reach you in a way they find comfortable and convenient.

Deliver a personalized customer experience with AI tools: Chatbots make a particularly helpful AI-powered customer support tool. A chatbot can respond to customers in real time, offering additional information about your products or services or even fielding customer service questions. AI-powered marketing tools can be used for content creation, social media management, and more. Chatbots and other AI tools can do more than just answer customer inquiries about your products. The best AI tools can adapt and learn from customer behavior.

Cascade the outside, inside: Often customer feedback does not go beyond the customer support team. To help drive more organic innovation, enable regular touch points between team members who face customers and team members who are on the front lines of innovation.

By keeping your customers' needs at the forefront of your innovation efforts, you can ensure your new ideas are well-targeted.

3. Ensure your tech tools help you move the business forward

Efficiency is a cornerstone of cost-effective innovation. Leveraging technology to automate manual tasks lets you accomplish more in less time, freeing up valuable staff time to focus on strategic and creative thinking. You want to work with technology partners that can help you customize tools to meet the needs of your business and facilitate integration. Remember that innovation can come from anywhere in your business so keep your automation goals broad. Here's how some small businesses have found solutions that make an impact:

Automate financial operations: Using technology to eliminate manual activities, such as invoicing, bill payments and financial reporting, helps you streamline operations and reduce human error. It also helps you get back to focusing on what matters to you, your business. Finding a solution that pre-populates invoice information can save business owners, on average, 50% of time on bill pay alone. One of BILL’s customers, Ascent Respiratory Care, a home health care provider that helps patients with respiratory issues, eliminated writing paper checks entirely. “We do not write checks anymore. I would say about 95% of what we do is all paid out via BILL, whether it's a hard copy check or an electronic payment,” said Ascent Respiratory Care Senior Business Development Associate Heather Thompson.

Use data analysis to uncover business insights more easily: Solutions that bring efficiency and optimization to your business can provide valuable analytics that can uncover insights to fuel innovation, inform your decision-making and identify areas for improvement. Golf Genius has seen firsthand how financial analytics has provided better control, visibility and efficiency. “I believe we’re saving thousands of dollars a quarter as a result of real-time budget tracking. Before [BILL], people would ask where they were against their budgets, and now we know,” says Golf Genius CFO, Lou Lombardo.

By harnessing technology to optimize key foundational parts of your business operations, you can achieve cost savings and efficiency gains that contribute to your overall business innovation. For example, BILL’s Financial Operations Platform for SMBs allows businesses to manage and optimize their cash flow all on one platform, delivering the most comprehensive suite of capabilities for SMBs.

4. Don't be afraid to fail forward

Innovation is inherently risky, and not every idea will yield immediate success. However, the more efficient and automated some functions or processes are, the more a small business can embrace a culture of "failing forward," where failure is viewed as a learning opportunity rather than a setback. It will help employees have the space and time to be more creative or innovative. Here's how to do it:

Encourage experimentation: As product leaders, oftentimes we tell our peers: “If experiments aren't failing often, then you are not experimenting enough”. Encourage your team to experiment with new ideas and approaches, even if they come with a degree of uncertainty. Build in time to test-run the idea, with an evaluation checkpoint, before implementing it system-wide.

Iterate and refine: After an experiment, assess what worked and what didn't. Use these insights to refine your approach and try again.

Acknowledge lessons learned from failures: Celebrate the lessons learned from failures. This will encourage a culture where innovation is valued regardless of the outcome, giving business owners a competitive edge and supporting employee retention.

Remember that many groundbreaking innovations have emerged from a series of trial and error. By embracing failure as a stepping stone to success, your small business can take actionable steps toward building a culture that promotes creative thinking, and develop innovative solutions without a big investment.

In conclusion, innovation isn't solely reserved for large corporations with deep pockets. Small businesses can thrive in today's competitive landscape by adopting an innovation mindset, listening to customers, harnessing technology to optimize and adapt to market shifts, and being unafraid to experiment and learn from failures. With the right strategies and a commitment to cost-effective innovation, your small business can stay ahead of the curve.

At BILL, we’re 100% focused on helping SMBs to get more control, visibility, and efficiency in their business. Automating financial operations can be a game changer for your business, saving valuable team time on inefficient manual processes and focusing on high-value strategic tasks instead. BILL helps businesses thrive with technology that is powerful, secure, and easy to integrate and use. To learn more, visit Bill.com/Resources.

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It's tax time - don't procrastinate, learn why it's important to file early

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It's tax time - don't procrastinate, learn why it's important to file early

(BPT) - Whether this year will be your first time filing or you've been doing your taxes for years, it's never too early to prepare for tax season. By knowing ahead of time what documents you'll need, you'll be more likely to make tax prep easier and more efficient — helping reduce the stress that can come from waiting until the last minute.

Advance preparation can also help you file early to get your refund earlier if you're entitled to one. With an average of 3 out of 4 taxpayers receiving a tax refund, don't wait till tax day.

Here are important tips to help when preparing to file:

Make a checklist

To get started, create a checklist so you'll know what documents to watch for and collect. Most tax documents like W-2s are made available by employers and other institutions online, although they may also be mailed. You can check with your employer's HR department to find out how and when tax documents are likely to be delivered.

If you've been a gig worker — even part time — or are entirely self-employed, you'll need to gather documents like 1099-Ks, plus all the receipts and records of your self-employment income and expenses throughout the year, including quarterly estimated tax payments you may have already made.

For anyone who has filed before, take out last year's taxes for an idea of what you'll likely need this year. Information and documents you'll need depend on your unique situation, and they include but are not limited to:

  • Your Social Security number (as well as your spouse's and children's, if applicable)
  • Records of income received, including interest income
  • Mortgage interest statements (1098)
  • Payments for tuition (1098-T) or student loan interest (1098-E)
  • Health care and childcare expenses
  • Vehicle or home purchase documents
  • Charitable contribution receipts

"By preparing early, you'll have more time to gather documents, review your tax return and speak with your Tax Pro, helping you feel more confident and less stressed," said Mark Steber, chief tax information officer, Jackson Hewitt Tax Services. "By waiting until the April deadline, you could make a mistake, requiring the filing of an amended tax return or subjecting yourself to avoidable penalties and interest."

Decide how you'll file

Taxes can be confusing, no matter your circumstances, so it's a good idea to consider how you'd like to file this year. It can help to have someone on your side who understands recent changes in tax laws, how to file accurately — and how to make the most of applicable deductions.

You can get expert help filing your taxes at Jackson Hewitt Tax Services. Choosing a professional tax service can take the worry out of figuring out your taxes, no matter your circumstances.

Make sure you and your tax professional electronically file your tax return. It's not only the fastest way to make sure the IRS receives your return, but it's the safest way. This keeps paper from getting stolen out of your mailbox or getting lost in the mail.

Also, electronically deposit your tax refund. Having your refund directly deposit into your bank account or on a prepaid bank card is the safest option. This avoids the possibility of your check getting stolen or getting marked as "undeliverable" if sent to the wrong mailbox.

"These two bonus tips alone can cut days and weeks off your tax return refund timing and better safeguard your information and money," said Steber.

The chance to double your refund

With Jackson Hewitt's second annual Double Your Refund Sweepstakes, you could win a prize equal to your federal tax refund. The 15-week sweepstakes starts the first week of January and goes through April 15. Each week there will be two grand prize winners who will win a prize equal to their federal tax refund (a maximum match of $10,000 and minimum of $1,500), plus 20 runner-up winners each week who will win $200. In addition, there will be a season-long drawing where there will be two additional grand prize winners and 20 runner-up winners randomly drawn.

"As we launch the 2024 tax season, the second annual Double Your Refund sweepstakes will allow hundreds of clients the chance to win extra money during tax time — with the chance to potentially double the size of their tax refund — which we know will be financially beneficial," said Kim Hudson, SVP and chief marketing officer at Jackson Hewitt Tax Services.

How to enter: File your 2023 federal tax return at any Jackson Hewitt location within the 15-week period or mail an entry form by the Monday following the week you file your tax return. For the season-long drawing, enter at JacksonHewitt.com.

To find a Jackson Hewitt office near you, visit JacksonHewitt.com.



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